Epic Drops, LLC

COVID-19 Delays 1

• No Tracking / Shipping Delays

Orders 5

• How do pre-orders work?
• Can I cancel an order I've already placed?
• What do I do if I receive an item I didn't order?
• I'm missing an item from my order! What do I do?
• Do I need to create an account to checkout?

Shipping & Delivery 7

• What are your available shipping methods?
• What countries do you ship to?
• How do I change the shipping address for my order?
• What about duties, taxes, and V.A.T.?
• Can I have an order shipped to a P.O. box address?

View all 7

Returns & Refunds 5

• What is your Returns Policy?
• How do I make a return?
• I received an incorrect refund. What do I do?
• I never received a refund. What do I do?
• What happens to my refund if I'm no longer using my card?

Payments, Promos, & Vouchers 1

• What payment methods do you accept?

Product & Stock 1

• Do you provide info on size guides and product specs?